Terms and conditions
1. Acceptance of conditions
The customer acknowledges having read, at the time of placing the order, the special conditions of sale stated on this screen and expressly states to accept them without reservation. The present general conditions of sale govern the contractual relations between the salesman and his customer, the two parts accepting them without reserve. These general conditions of sale will prevail over all other conditions contained in any other document, except prior, express and written waiver.
2. Products
The photographs illustrating the products do not enter the contractual field. If errors are introduced there, in no case the responsibility of the salesman can not be committed. The majority of products offered to its customers by ebugz.eu are available, unless otherwise stated, in our warehouse.
3. Order
Automatic registration systems are considered to be proof of the nature, content and date of the order. The seller reserves the right to cancel any order from a customer with whom there is a dispute over the payment of a previous order. The information given by the customer, when placing an order commit it: in case of error in the wording of the recipient's details, the seller can not be held responsible for the impossibility in which it could be to deliver the product.
4. Delivery
Orders are dispatched at the latest within 5 working days. Any delay in delivery due to circumstances beyond the control of the seller can not result in the cancellation of the order. The seller can not be held liable for any loss resulting from this delay.
Parcels are sent by Colissimo followed, unless otherwise specified by the customer, to specify during the validation of the order in the field "comments". A confirmation email will be sent to the customer with the tracking number, as soon as the parcel has been given to the carrier. All orders placed on ebugz.eu are intended for the personal use of the customers, the customers or the recipients of the products are prohibited any partial or total resale of the products.
In case of apparent defects, the customer has the right of return under the conditions provided in this document.
Are considered as force majeure relieving the seller of his obligation to deliver, war, riot, fire, strikes and accidents. In the case of delivery of live animals, the seller reserves the right to postpone the dispatch of the order if the weather conditions are incompatible with their maintenance in good health during transport (high heat, heavy frosts ...).
The seller is released from any animal health liability if an order has been made without a heater during periods of low temperatures.
The goods always travel at the risk of the recipient. Always check your parcel on arrival. You have a period of 48 hours to make any reservations with the carrier in case of missing or damaged.
For reasons of availability, an order can be delivered in several times to the customer. The customer only pays for one delivery. If the customer wants 2 places of delivery, he places 2 orders, with related shipping costs.
5. Price
The price is expressed in euros. The price indicated on the product sheets does not include transport. The price indicated in the order confirmation is the final price. VAT is not applicable (article 293B of the general tax code). This price includes the price of the products, the costs of handling, packaging and conservation of the products, transport and commissioning costs.
6. Payment
The price of the products is payable in cash on the day of the actual order. Payment is made by Paypal, cb or check. In the case of payment by check, the sending of the order will be made upon receipt of the check.
7. Retraction
The buyer, not professional, has a period of withdrawal of seven days from the delivery of the order to proceed with the return of the product to receive its full refund (shipping included: Act Chatel).
8.Litige
In case of dispute you can contact a mediator via the European Consumer Center France
If the customer uses this right of withdrawal, he must return all merchandise in an irreproachable condition at his expense to the following address:
Parmentier julien 43 place of General de Gaulle 59410 Anzin
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